Can I get a refund after activation of Premium Subscription?

Sorry, but no! The premium version is not refundable after activation or use because it increases the image size, the number of images you can submit, and the number of images you can submit. Additionally, there is no difference between the free and premium versions in terms of text extraction.

Can I Ask for a Refund if the website is down?

We can’t recall the last time our site went down. In fact, if this is the case, we cannot issue a refund from the company’s point of view, however we will be happy to compensate you by extending your queries limit or extending your limit for one day if the site is down the entire day.

Do I get a Refund if I buy the same Plan twice?

Yes, of course! If you make a duplicate purchase, we will refund one of your two purchases.

Do I get a Refund if I buy two different plans at a time?

No, the weekly and monthly plans are not refundable, so we will increase your limit and validity. Depending on whether you purchased the monthly or yearly plan, we will give you a refund for the monthly plan or increase the validity limit by one month.

Do I get a Refund if I buy during the Sale?

The plan cannot be refunded if you purchased it at a discount or during a sale. We will help you cancel your auto-renewal charge regardless.

Can I get a Refund for a Recurring Charge?

You can choose between Auto Rebilling and Manual Rebilling when purchasing a plan. At that point, if you choose auto-renewal, your membership will renew when the designated period ends. Charges cannot be refunded once they have been processed. You can cancel the autocharge for your next charge, however. For that, please contact us at support@pic2text.com.